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- We were unable to assist with this issue as it pertained to sports betting, which fell outside our scope of handling complaints related to online casinos.
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The player from South Africa, who had a fully verified account, had experienced issues with his second withdrawal from an online casino. The casino had requested bank statements, which the player had provided, but he had remained skeptical due to the casino’s reputation. The casino had eventually transferred the 12,000 Rand withdrawal to his account. We had marked the complaint as ‘resolved’ following the successful resolution of the player’s issue. Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Taking into account all factors in our review, tenbet Casino has scored a Safety Index of 7.7, representing an Above average value.
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